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Operational Excellence Transformation Strategy

Unlocking Value through Mission-Based Working: A Fresh Approach to Implementing a Product Operating Model

  • May 15, 2025
  • By Sullivan & Stanley
  • 15 minute read
Sullivan & Stanley Unlocking Value Through Mission Based Working Orange Paper

Our Orange Paper, “Unlocking value through mission-based working: A fresh approach to implementing a Product Operating Model,” explores the challenges organisations face in today’s fast-paced business environment and presents the Product Operating Model as a game-changing solution. The paper discusses the need for a modern, agile approach to delivering value and outlines the five foundational pillars necessary for successful implementation.

Key takeaways:

  • Traditional project-based approaches and siloed strategies are failing to deliver consistent value in today’s rapidly changing business landscape.
  • The Product Operating Model ensures strategic alignment, fosters high-performance teams, focuses on the customer, encourages innovation, and lowers risk.
  • Implementing a Product Operating Model requires strengthening five foundational pillars: strategic agility and insight-based execution, customer centricity, value delivery, people empowerment, and technology enablement.
  • Targeted coaching and capability support are essential for leaders to successfully navigate the new way of working emphasised by the Product Operating Model.
  • Technology plays a critical role in enabling teams to deliver value at pace, requiring a mindset shift towards creating enabling technology that empowers teams.
  • Adopting a Product Operating Model is an ongoing journey that requires commitment, persistence, and a willingness to learn and adapt.
  • Sullivan & Stanley’s approach to delivering a new Product Operating Model starts with mission-based working, guaranteeing real value within 90 days.
  • By embracing the Product Operating Model, organisations can unlock the full potential of their people and technology to deliver value faster, more efficiently, and with greater impact.